Cruise Vacation Card Terms and Conditions

1. This Vacation Card (“Vacation Card”) is issued and its redemption is honored by the International Cruise & Excursion Gallery, Inc., a Delaware corporation with its principal place of business at 15501 N. Dial Boulevard, Scottsdale, AZ 85260 (“ICE”).
2. This Vacation Card is valid for the amount indicated on its face only when applied by customers to the purchase of select cruises offered through Vacation Card must be applied at time of new booking.
3. Vacation Card cruise savings are indicated for two people and are valid on select sailings and stateroom categories and are based upon double occupancy, cabin type, destination, and availability. Savings can be applied against the total fare, including governmentfees, taxes, and any additional fees such as fuel supplements. Rates and pricing are subject to availability and may change without notice. All Vacation Card cruise savings and redemption options are not always available on every sailing and stateroom category.
4. Vacation Card cannot be used to purchase travel insurance.
5. Vacation Card is not redeemable for cash, non-combinable with other offers or additional Vacation Cards, is good for one-time use, and expires 18 months from issuance. Cruise vacation must be booked before Vacation Card expires.
6. In the event cancellation of a booked cruise becomes necessary, a cancellation request must be submitted in writing to OVC at 15501 N. Dial Boulevard, Scottsdale, AZ 85260 (Attn: Customer Service), or by fax number 602-896-4747, or by phone to 1-800-471-8029. Such cancellation must be received by International Cruise & Excursion Gallery, Inc. in conformance with the specific cruise line’s terms and conditions and cancellation policies and procedures. All cancellations are subject to an administration fee of $50.00 and any cruise line cancellation fees. Cancellation of any cruise booked using a Vacation Card after the cruise is in full penalty, results in the forfeiture of the Vacation Card used in making that cruise booking. No Vacation Card refund will be issued.
7. Lost or stolen Vacation Cards will not be replaced.
8. By activating and/or redeeming this Vacation Card you are authorizing ICE and its affiliates and subsidiaries to market cruise and vacation products and related promotions to you through mail, email, telephone solicitation, and automated phone messaging.
9. The Best Rate Guarantee ("BRG") requires written proof of the availability of the identical cruise vacation at a rate of at least one dollar less than the Vacation Redemption Center rate after a cruise vacation card discount is applied. The lower rate must be available to the general public within 48 hours of purchase by redeemer. Rate identified in written proof will be verified by OVS. OVS will match any price that it verifies to be lower. Cruises must be for the identical cruise itinerary, ship, sailing date and cabin category. Consolidator, charter, group, incentive, interline, meeting and convention rates are excluded. Web or e-mail offers requiring calling a call-back number are also excluded. BRG is valid for the cruise fare only at the time of booking.
10. Florida Seller of Travel Registration #ST-29452, California Seller of Travel Registration #CST 2066521-50, Nevada Seller of Travel Registration #20070147, Washington Seller of Travel Registration UBI# 602 443 155 001 0001 and Hawaii Seller of Travel Registration #TAR-5192.
© ICE Enterprise, Inc. All Rights Reserved. | Terms & Conditions